Support

• Navigate to any station in the app
• Tap the "Tap" button when you're at the station
• The app will verify your location automatically
• You can also tap "Record Missed Tap" to backfill past visits

• Location services help verify you're actually at the station
• Prevents accidental taps from far away locations
• Location data never leaves your device
• You can still use the app without location, but verification won't work

• You've already recorded a visit to this station
• Tap again to log another visit (useful for regular commuters)
• All visits are tracked in your history

• Go to Settings
• Tap "Favourite Line"
• Choose your preferred line
• The app will theme itself using that line's official color

• Log your first several stations at no cost
• Full access to all features
• When you hit the free limit, you'll be prompted to unlock unlimited access

All 433 stations across:

• London Underground (11 lines)
• DLR (complete network)
• London Overground (6 lines: Liberty, Lioness, Mildmay, Suffragette, Weaver, Windrush)
• Elizabeth line (full coverage)

• Yes! All station data is stored on your device
• Location verification requires an internet connection
• Your progress is always accessible offline

• Go to Settings → Export Backup
• Save the JSON file to your Files app or share via email/cloud
• To restore: Settings → Import Backup → Select your backup file

• Your data is stored locally on each device
• Use Export/Import to manually sync between devices
• Tip: Keep a backup file in iCloud Drive for easy access

• Navigate to that station's detail page
• Tap "Tap Again"
• Your visit history will appear
• Swipe left on any visit to delete it

• The app uses a 250-meter radius around each station
• If you're further away, you'll get a confirmation prompt
• You can always choose to log the visit anyway

• No. All data stays on your device
• We don't collect, transmit, or sell any personal information
• See our full Privacy Policy

• No, Mind the Stops is independently developed
• Not affiliated with or endorsed by Transport for London
• Station data and line information are used for informational purposes

• "Tapped" = stations you've visited and logged
• "Untapped" = stations you haven't visited yet
• This terminology includes DLR and Overground (not just "Tube visits")

• Currently, the app focuses on visit tracking and statistics
• Note-taking features may be added in future updates

• Subscriptions are managed through your Apple ID
• Go to iPhone Settings → [Your Name] → Subscriptions
• Select "Mind the Stops" to manage or cancel
• Or: Open App Store → Tap profile icon → Subscriptions

• Force close and reopen the app
• Go to Settings and check your Status shows "Unlimited ✓"
• If issue persists, tap "Restore Purchases" in the paywall screen
• Still having issues? Contact support below